LockBox Information

The Town of Norfolk uses Century Bank "LockBox" processing for Real Estate, Personal Property, Motor Vehicle Excise & Water bills. The LockBox system is a program whereby payments are mailed to a post office box that is frequently picked up throughout the morning by bank couriers who deliver the payments to the bank for same-day processing.

This method was chosen to maximize efficiency in a secure way, and is commonly used among communities for tax and/or utility billing purposes. Eastern Bank has an excellent reputation in this field for their LockBox system.

Included with the bills mailed to you are self-addressed envelopes to the Town of Norfolk at P.O.Box 469 in Medford, MA (this is the mailing address of out LockBox) and should be used to mail your remit slip and check, made payable to the Town of Norfolk. Taxpayers can send one check for multiple payments, or multiple properties, as long as the total is correct and the remit slips with the scan lines are included. Separate checks can also be sent with separate remittance slips. The return mail envelopes require postage for mail delivery to the bank.