Office Services: In person - Online - Drop Off

What has to be done in person and what services can be done online or drop off?

  • Annual Town Census – can be left in the outside drop box located at the rear of Town Hall.
  • Dog Licensing - Dog registrations in Norfolk are by calendar year. All dog licenses expire on December 31st. Please go to our Dog Licensing page for information on how to license, or renew your dogs license.
  • Voter Registration & Changes - this will direct you to a Secretary of the Commonwealth page where you can register to vote, update your address or political party, update your name, or check you’re your registration information.
  • Vital Records - you can request certified copies of birth certificates, death certificates, and marriage licenses. Please see our vital records page for more information. 
  • Parking Ticket Payments - you can pay your Norfolk Police Department issued parking ticket online by going to 
  • Online Payments - please go here if you wish to make an online payment for a vital record.

The following services are NOT available online and must be handled in person.